Norwegian police gets new dead-on-arrival website
The ux experts are raging and the press is having a blast here in Norway. Last week, the new website for the Norwegian police was launched, with the ability to report simple thefts online as one of the main attractions (a feature our Nordic neighbours have had for some time already).
I won’t go into too much detail about the weaknesses about the new site, as you can probably spot a few by visiting politi.no yourself. Suffice to say that it has been hacked already, the search is basically broken, the servers can’t handle the traffic and it looks 10 years old! is this supposed to be like the Curious Case of Benjamin Button?
Add this to the fact that it took them a year and over 26 million NOK to build it and the picture starts to become a rather bizarre one.
Also, this makes a nice sequel to the sad story of altinn.no which was launched a few years back which offers an unparalleled level of confusion and frustration when Norwegians once a year go online to deal with their tax reports. I don’t know exactly how much money was thrown at that project, but not much of it seems to have landed on the usability experts.
Come on people, we can do better than that!